In January 2011, Microsoft released newer version of Dynamics CRM which was
shipped with a lot more enhancement not only in GUI but also in
functionality, configurations and integrations with other apps and specially
Microsoft Office
Alongside major improvements, Microsoft rolled
out for support for cloud based hosted CRM and on-premises CRM deployment which
targeted winning the battle in Hosted CRM marketplace. This created the
opportunity for onePlatform to provision Hosted
Microsoft Dynamics CRM.
Following is the list of top features of Microsoft Dynamics CRM 2011 that can
be implemented as part of your subscription to onePlatform
Hosted Microsoft Dynamics CR
Integration with Microsoft Office
- Contextual ribbon same as in Office 2010
- Browser clients for Dynamics CRM
- Improved user experience and personalization
Personalization and User Experience
- Workplace personalization
- Locale settings
- Dashboard customization
Business Intelligence
- Multiple Dashboards
- Trend Charts and Insights
SharePoint Integration
Your business will directly benefit from a onePlatform
Hosted Microsoft Dynamics through:
- an improved user experience
- Business Intelligence (improving CRM integrity and Insights),
- Connectivity (integrations with Microsoft Apps)
Dynamic CRM is essentially an important tool for business
allowing you to maximise Sales and Marketing activities alongside customer
management and service.
These days, CRM's are even more crucial because now better customer support
and management may only lead doing better business. And, using Microsoft's
top-notch CRM solution can help you doing better business by deploying Dynamics
CRM 2011 either on-premise or in a hosted mode over 3rd parties.
onePlatform provides hosted solutions that
includes Hosted Exchange, Lync, Office and SharePoint.